Shipping policy

At CHUNPAN, we are committed to providing a reliable shopping experience for customers in the United States.

We currently ship to customers in the United States only.

All prices on our website are displayed in USD.

Orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or U.S. public holidays.

After your order has been processed and shipped, the estimated delivery time is:

Estimated Transit Time: 5–10 business days

The estimated total delivery time is:

6–13 business days

(Process time + transit time)

We offer:

Shipping fees will be calculated and displayed at checkout.

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.

Please allow 1–3 business days for tracking information to update after shipment.

Orders for customers in the United States are shipped from our U.S. service and fulfillment location.

Please ensure that your shipping address information is accurate before placing an order.

If your package is delayed, lost, or delivered incorrectly due to carrier issues, please contact our customer support team for assistance.

Customers are responsible for providing accurate shipping information.

If an order cannot be delivered due to an incorrect or incomplete address, additional shipping costs may apply for reshipment.

If you have any questions regarding shipping, please contact us:

Phone:
+1 205-530-8179

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