Contact

Customer Support

Email: service@chunpan.shop
Phone: +1 205-530-8179

Support Hours:
Monday–Friday, 9:00 AM–6:00 PM Central Time (CT)
Excluding U.S. public holidays

We aim to respond to all email inquiries within 24 business hours.

Chunpan currently serves customers in the United States only.

Business Information

Brand: Chunpan

Legal Business Name:
Baoding Baigou New City Chunpan Luggage Factory

Manufacturing Factory Address:
Jinbao Road and Xinglong Street Intersection, 100 meters east,
north side of the alley, 100 meters west inside the alley,
Baigou New City, Baoding, Hebei, China

This address is used for product manufacturing.

U.S. Returns Processing

Please contact service@chunpan.shop before returning any item.

Once your return request has been reviewed and approved, we will provide detailed return instructions.

Approved returns from customers in the United States should be mailed according to the return instructions provided by our customer support team to:

Chunpan Returns
U.S. Returns Address
540 Court Street
Port Allen, LA 70767
United States

Please contact our customer support team before sending a return to receive return approval and instructions.