Payment Policy

Last updated: August 17, 2026

At Chunpan, we are committed to providing a secure and convenient payment experience for customers in the United States.

1. Accepted Payment Methods

We currently accept the following payment methods:

Visa
Mastercard
Maestro
American Express
JCB
Diners Club
Discover

Credit and debit cards issued by the payment networks listed above are accepted, subject to authorization by your card issuer.

2. Currency and Pricing

All prices on our website are displayed in United States Dollars (USD).
Applicable taxes will be calculated and displayed at checkout based on the order details.
The final amount payable by the customer will be clearly displayed before the order is submitted.
Any applicable shipping charges will be displayed at checkout.

3. Payment Security

We take the security of customer payment information seriously:

Our website uses secure encryption technologies, including SSL/TLS, to protect information transmitted through the website.
Chunpan does not store complete credit or debit card information on its own servers.
Payment transactions are processed through secure third-party payment providers.
Payment card information is handled by the applicable payment provider in accordance with its security standards and policies.

4. When Payment Is Charged

Payment is generally authorized and charged when an order is placed and confirmed.

If an order cannot be fulfilled due to inventory issues or other circumstances, applicable amounts will be refunded to the original payment method in accordance with our refund procedures.

5. Declined or Failed Payments

If your payment is declined, please check the following:

Sufficient available credit or funds
Correct card number, expiration date, and CVV/CVC
Whether the billing address matches the information on file with your card issuer
Whether your bank has blocked the transaction for security reasons

You may try a different payment method or contact your bank for assistance.

If the issue persists, please contact us at service@chunpan.shop.

6. Refunds

Refunds are processed according to our Refund & Returns Policy.

Approved refunds will be issued to the original payment method used for the purchase.

We generally process approved refunds within 5–7 business days. Your bank or payment provider may require an additional 3–10 business days to post the refund to your account.